About

I am a Research Associate at Evidera. I graduated from the Department of Industrial and Systems Engineering (ISyE) at the University of Minnesota (UMN), advised by Dr. Sherwin Doroudi. My research interests are in service operations. I rely on the methodologies of stochastic modeling, applied probabilities, and queueing theory. My research has focused on modeling, analyzing, and designing service systems with efficiency, fairness, and safety by leveraging and reinventing the quantitative techniques offered by the mathematical area of queueing theory. I am interested in a broad range of applications, particularly focused on applications in healthcare and emerging service system. 

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Before coming to the UMN, I received a B.S. in Mathematics & Applied Mathematics (including Operations Research and Control) and a BEcon in Actuarial Science from Jilin University in China.